December 19, 2024

Deliveroo’s Journey to Efficiency - 7 Years of NetSuite Optimization with Tvarana

Company Bio:

Deliveroo, a UK-based global food delivery leader, operates in 200 cities worldwide with a revenue exceeding £2 billion. Known for its innovation and customer focus, Deliveroo leverages technology to offer fast, reliable delivery and enhance driver and restaurant earnings. 

Company Size: 3630

Industry: Food Delivery and eCommerce

Headquarters: London, United Kingdom

Involved Teams: Finance, eCommerce, IT, Operations

Key Outcomes:

  • Saved 41,000+ work hours annually with automation and optimized processes.
  • Achieved £250,000+ in yearly cost savings.
  • Enhanced operational efficiency with advanced NetSuite workflows.
  • Managed monthly data migration for 11 countries with accuracy and speed.
  • Streamlined customer ticketing and approval processes with custom scripts and automation.
  • Implemented SkyDoc for secure and scalable document storage.
  • Designed robust integrations across NetSuite, Salesforce, and cloud platforms.

Quick Description:

Over 7 years, Tvarana transformed Deliveroo’s operations with NetSuite optimization, saving 41,000+ hours annually and £250,000 in costs. Custom workflows, data migration, SkyDoc, and integrations enhanced efficiency, enabling Deliveroo to maintain its leadership in food delivery.

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