Businesses in healthcare often face the daunting challenge of managing unpaid invoices, a task that consumes valuable resources. The time-intensive process of chasing overdue payments can hinder productivity and negatively impact cash flow. Without automation in dunning processes, efficiency suffers, leading to diminished customer service and stunted growth.
Built on the robust NetSuite platform, Bulk Email Invoices (BEI) is tailored to revolutionize your invoicing and collections procedures. BEI introduces a four-tiered dunning system that automates the follow-up process through scheduled email reminders at your preferred intervals. By eliminating friction and complexities from the collections process, this application enhances the customer experience and accelerates the time it takes to convert outstanding invoices into cash.
This app empowers you to effortlessly create mass transaction emails using customizable templates, including the option to attach multiple invoices, and to filter open invoices based on specific attributes such as Class, Location, Department, Customer, Date, and Subsidiary.
By embracing automation in your collections process, BEI ensures you recover more outstanding invoices, making it a SuiteApp that quickly pays for itself.
Email Summary:
BEI offers an email summary report that provides valuable insights into your email communication, including the number of messages sent and those that were undelivered. To access this information, follow the steps below on the Bulk Email Invoices page:
1. Set Your Date Range: Start by using the ‘FROM DATE’ and ‘TO DATE’ filters to specify your preferred date range, allowing you to focus on the specific period you’re interested in.
2. Retrieve Results: After setting the date range, click the ‘Search’ button. This action will retrieve and display results that match the selected date range.
3. Review Results: The results will be conveniently displayed in the invoice sublist, making it easy for you to access the information you need.
4. Undelivered Emails: To identify emails that were not successfully delivered to customer email addresses, check the ‘NO. OF EMAILS UNDELIVERED’ column. This column provides a count of such undelivered emails.
5. Bounced Emails: Similarly, you can also find information about emails that bounced back in the ‘NO. OF EMAILS BOUNCED’ column, which displays the count of bounced emails.
6. Access Detailed Information: If you wish to delve deeper into the details of undelivered or bounced emails, it’s simple. Just click on the respective email count, and you’ll be presented with a list of those specific emails, allowing you to address any issues or take appropriate action.
With Bulk Email Invoices, businesses in healthcare can significantly enhance their invoicing and collections processes, allowing for more efficient cash flow management. The automation features of BEI not only save time but also improve customer relationships by ensuring timely communication and follow-ups. Learn more about Bulk Email Invoices by setting up a consultation with us.
